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Return Policy
The Preservation Society of Newport County is proud of the merchandise that we sell. We stand behind the quality and we want you to be perfectly satisfied with your purchase. If for any reason you are not satisfied, we will gladly refund or exchange your merchandise.

Returns are easy. You can return the merchandise for a refund or replacement. If the merchandise is damaged; please call our warehouse at 401-846-9710, and request a "call tag".

Send the package to:

The Preservation Society of Newport County
215 Third Street
Newport, RI 02840

If you do not have the original invoice/packing slip, please enclose the following information with your merchandise:
  • Name
  • Address
  • Phone Number
  • Order Number
  • Item Description
  • Reason for Return
  • Action to be taken upon return
You may use the shipping carrier of your choice. We will process the return upon receipt.

Thank you for shopping the Newport Mansions! If there are any questions please call 401-846-9710 or email at stores@newportmansions.org

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NEWPORT MANSIONS is a registered trademark of The Preservation Society of Newport County. Our tickets should not be presented at any other mansion in Newport except The Breakers, Chateau-sur-Mer, Chepstow, The Elms, Green Animals Topiary Garden, Hunter House, Isaac Bell House, Kingscote, Marble House, and Rosecliff.